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CEPA

A Certified Enterprise PDM Administrator (CEPA) is an individual who has successfully passed an advanced examination in SOLIDWORKS Enterprise PDM administration skills and is ready to manage a SOLIDWORKS Enterprise PDM implementation on behalf of his or her company.

Once SOLIDWORKS Enterprise PDM has been deployed within an organization, it must be properly maintained by qualified individuals who will be responsible for daily maintenance tasks and for any subsequent configuration changes. By assigning a CEPA qualified individual to this task, employers can be confident that their site is being managed by an individual with proven skills in administrating SOLIDWORKS Enterprise PDM.

 

Recommended Training:
SOLIDWORKS Enterprise PDM Administration Class
Basic knowledge of Project Management, gained through online training or by attending a local institute

 

Prerequisites Needed To Take The CEPA Exam:
Software: SOLIDWORKS 2012 (or later released version) and SOLIDWORKS Enterprise PDM 2012 (or later released version)
Access and Privileges checklist:
Login and Passwords to Archive and SQL Servers (including SQL sa password)
Internet access
Ability to create vault
Ability to add new users

Exam Description And Sample Exam

 

Exam Length: 2 Hours

Minimum Passing Grade: 70%

Re-test Policy: There is a minimum 30 day waiting period between every attempt of the CEPA exam. Also, a CEPA exam credit must be purchased for each exam attempt.

All candidates receive electronic certificates and personal listing on the CEPA directory* when they pass.

 

Standard SOLIDWORKS Enterprise PDM tools that may be covered in the exam include:

  • Vault creation and configuration
  • Basic Vaulting operations (Add Users, Change Permissions, Check I/O, etc.)
  • Modifications to Data Cards and Variables
  • Workflow Manipulation
  • Troubleshooting (this may include inadvertent mistakes like typos)

     

    *This option must be set in your online certification account to show up in the directory.

    **Login required for access. Full access requires an active Subscription Service contract.

CSWE

A Certified SOLIDWORKS Expert is someone who easily demonstrates the ability to utilize advanced functions and features to solve complex modeling challenges.

A CSWE will be well rounded in their knowledge of all areas of the SOLIDWORKS software. A CSWE is able to solve practically any modeling problem given to them, and is traditionally the go-to SOLIDWORKS user among their colleagues.

 

Exam Prerequisites:

To qualify to take the CSWE exam, a candidate must have:

  • Successfully passed the CSWP exam

  • Successfully passed at least four of the CSWP advanced topic exams (Sheet Metal, Weldments, Surfacing, Mold Tools, and Drawing Tools)

The CSWE exam is meant to be the most challenging exam we offer, so therefore no sample exam is provided. If the exam is not successfully passed, you will have to wait 180 days to retake the exam.

 

Exam Length: 3 hours

SolidWorks 2009 or later is required to take the exam

Minimum Passing grade: 85%
All candidates receive electronic certificates, business card logos and personal listing on CSWP directory* when they pass.

 

Exam may feature hands-on challenges in some of these areas:

  • Lofts

  • Sweeps

  • In-context assembly changes

  • Imported part modification

  • Belts and chains

  • Sketch blocks

  • Multi-bodies

  • In-context assembly design

  • Sketch pictures

  • Spring modeling

  • Move/Copy bodies

  • Split tool

 

*This option must be set in your online certification account to show up in the directory

SOLIDWORKS Extended Subscription Services

Why Subscribe?

SOLIDWORKS Extended Subscription Services (ESS) builds upon Standard Subscription to provide you with addition resources, improved access and customised processes that mean the toughest business and design challenges. If your company has design or engineering teams in multiple locations, uses complex business or engineering processes, or employs mission-critical designs where time-to-market is crucial, Extended Subscription Services is the ideal solution. Working together, SOLID Applications Limited and Dassault Systéms SOLIDWORKS Corp. will provide support services that empower your designers and engineers to work more efficiently and productively, helping your company to maintain a competitive edge. With SOLIDWORKS Extended Subscription Service, you gain a wealth of added features, including:

  • Designated Technical Support Engineer.

    • Arrange remote support sessions with your SOLIDWORKS Technical Account Manager.

    • Visit you twice per year at your primary location to optimise your use of SOLIDWORKS.

    • Visit you annually to present a customised presentation of the SOLIDWORKS 'What's New?' information.

    • Submit your software enhancement requests directly to SOLIDWORKS.

  • Designated SOLIDWORKS Technical Support Account Manager.

    • Prioritizing issues and managing their resolution.

    • Providing tailored customer service reports based on open issues and performance feedback.

    • Helping to coordinate DS SOLIDWORKS software enhancements.

    • Inclusion of a representative set of your data into SOLIDWORKS quality testing procedures.

    • Visit your primary office location once per year to support migration.

  • Rapid Response to issues.

    • Extended Subscription Service provides you with faster response and a higher level of service.

  • Live 24/5 technical support.

    • Around-the-clock support provided by SOLID Applications during normal office hours. For business -critical issues outside these hours, you can access the DS SOLIDWORKS Technical Support hotline 24 hours a day, five days a week.

  • Global Service Account Manager to coordinate global projects.

    • For companies with operation in different countries, a Global Service Account Manager (GSAM) will assist with the planning of strategic projects.

  • SOLIDWORKS and SOLIDWORKS Enterprise PDM (ePDM) migration planning.

    • ESS Customers have access to the experience of the SOLIDWORKS and ePDM Support team.

  • Free online CSWA / CSWP certification.

    • Your SOLIDWORKS users are able to enter the prestigious Certified SOLIDWORKS Associate and Certified SOLIDWORKS Professional examinations. These qualifications allow engineers and designers to prove their level of proficiency with SOLIDWORKS.

  • DS SOLIDWORKS Executive sponsorship.

    • To keep strong ties between your company and SOLIDWORKS, you will be appointed a senior executive sponsor.

  • SOLIDWORKS World VIP Tickets.

    • Customer with ESS are eligible for two free VIP tickets for SOLIDWORKS World.

Finance / Leasing

SOLID Applications Ltd. work with the UK's leading independent IT finance provider, to give our customers a range of flexible, tailored finance solutions so that you can get the technology you need today, and upgrade easily in the future. Please contact us for a free no obligation quotation.

At-a-Glance

There are many reasons to choose finance, including:

  • Improved cash flow and instant ROI
    • By making equal monthly payments over the duration of the finance agreement, you can spread payments over the useful life of your equipment, rather than having to find the capital up front. This way, you can generate instant return on investment.

  • Tax savings
    • Monthly payments qualify as a trading expense and are therefore tax deductible.

  • Easy upgrades
    • You can expand or upgrade systems as the need arises without Systems Change Option, often without an increase in monthly payments.

  • Software and hardware financing
    • As well as hardware, finance will fund software, support, training and other intangibles that are integral to any IT acquisition.

  • Unaffected bank lines
    • Our finance solutions have no effect on your other borrowing options.

  • No need for security
    • Most of our finance options do not require you to pledge personal or company assets – the equipment itself is its own source of security.

  • A straightforward solution
    • IT finance is easy. Once a proposal is submitted and approved, all we need is for you to sign one contract.

  • Freedom to choose
    • Because we use an independent finance company, you can choose a combination of technologies and avoid being tied in to any one supplier.

The Benefits of Leasing

  1. Leasing allows you to accurately predict cash flow and keep liquid funds available for core business activities.
  2. Rental payments are fixed and immune to economic or political climate change. The sheer fact of inflation means the true cost of leasing reduces over the period.
  3. In changing market places, leased equipment can be easily and simply upgraded, negating the problem associated with 'trade-ins' and rapidly changing residual values.
  4. Leasing facilitates the acquisition of essential equipment without waiting for annual budgets, grants, cash flow upturns etc.
  5. Non-tangible products such as software, cabling, training and service costs can also be included in a lease package.
  6. Leasing allows you to keep free your existing lines of credit with your bankers.
  7. Lease repayments are set against taxable profit, providing numerous accounting advantages. For example on a monthly rental of £200 the annual costs of £2,400 could be off-set against any Corporation Tax due for the lessee at the end of their financial year.

Credit / Debit Card Payments

In addition to cheque, bacs or finance payments SOLID Applications Ltd can accept your payment via credit or debit card. This service is offered to all customers and is aimed at increasing customer convenience.

We can accept payments from the following major cards: Visa, Visa Debit, Visa Electron, MasterCard, Maestro and JCB.

Extended Support Services

At SOLID Applications, one of our main priorities is to ensure our customers make the most of their investment in both the PLM solution, and us. We provide our customers with our unique SAFe Service. The SAFe is an annual site agreement delivering high quality support services to ensure our customers realise the full potential of systems and users.

The SAFe

Many suppliers view customer support as a reactive service whose role is to respond to problems as they arise, but we believe that it needs to be much more than this if you are to gain the very best results from your SOLID Applications solution.

The SAFe will give our customers the proactive approach to developing and growing with the PLM solution installed, to ensure that return on investment is achieved in the shortest possible timescale.

The SAFe contains products and services that have been developed over many years by our Applications Engineers in conjunction with our customers to provide benefits over and above our standard support services “out of the box”.

Applications Support Helpdesk - Telephone

Our helpdesk is managed by experienced engineers covering all software disciplines implemented by SOLID Applications. With more than 60 man years experience of supporting and implementing PLM products, our helpdesk engineers are able to draw from experience and search a vast knowledge base to answer any questions our customers have.

Web Based Applications Support

Taking telephone support to the next level, we are able to take our customers to a web session, where we can take over or monitor a customers’ screen so that we can visualise the problem and fix within a shorter period of time, enhancing the productivity of our customer by fixing issues quicker.

SOLID Applications implemented a customer support IT system that enables us to monitor all calls logged, the time to resolve and other management data. This also helps us to understand which customer and users would benefit from additional training to enhance their productivity.

Productivity Days

Although customers have access to the full range of skills and expertise available from the Applications Team, to ensure we deliver the most effective support possible, a specific Applications Engineer from within the team is assigned with primary responsibility for each customer site. This Applications Engineer is responsible for pro-actively supporting the customers’ installation.

The Applications Engineer will proactively visit each site for a complete review of your progress through discussions with both the system users and the management responsible for the system.

Productivity Testing

  • To ensure that customers’ are getting as much out of their users as possible, we have devised an online solution to test their strengths and highlight any issues so that they can be addressed and their productivity enhanced. We will then make any recommendations on how we can assist any improvement we feel could be achieved.

Best Practice Day

  • SOLID Applications have implemented thousands of seats of software into thousands of companies nationwide. Whilst our customers are the experts of their field, we are the experts of PLM. We can show customers’ ways of making things faster, and with best practice to ensure systems run smoothly and quickly to enhance productivity.

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